Plesk control panel login error

While accessing the plesk control panel, you may get the following error;

 ERROR: Zend_Log_Exception

“/usr/local/psa/admin/logs/panel.log” cannot be opened with mode “a”

0: Stream.php:66

Zend_Log_Writer_Stream->__construct(string ‘/usr/local/psa/admin/logs/panel.log’)

1: Abstract.php:84

CommonPanel_Application_Abstract->_initLog()

2: Abstract.php:31

CommonPanel_Application_Abstract->run()

3: Abstract.php:19

CommonPanel_Application_Abstract::init()

4: auth.php3:137

To resolve the issue, follow the steps provided below.

[[email protected] ~]# rpm -q psa
psa-10.0.1-cos5.build109101029.17
[[email protected] ~]# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version'"
+---------+-------+
| param | val |
+---------+-------+
| version | 01090 |
+---------+-------+
[[email protected] ~]# cat /usr/local/psa/version
10.0.1 CentOS 5 109101029.17
[[email protected] ~]# /usr/local/psa/bootstrapper/pp10.9.0-bootstrapper/bootstrapper.sh repair
**** Product repair started.
===> Checking for previous installation ... found.
Create user 'psaadm' and group 'psaadm'
Checking for the group 'psaadm'...
Group 'psaadm' already exists
..................................
..........................................
Congratulations!
All stages of the upgrade were successful.
psa is now running on your system.
To complete the system configuration process, please proceed to URL:
https://server.hostname.com:8443/ or
https://xxx.xxx.xx.xxx:8443/
Use 'admin' and '<YOUR ADMIN PASSWORD>' as login name and password.
Further, use the following commands to start and stop the system:
/etc/init.d/psa start and
/etc/init.d/psa stop respectively.
===> Removing temporary database backup file /var/lib/psa/dumps/mysql.preupgrade.dump.gz
**** Product repair completed successfully.

You should be able to get the login prompt now.

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2 Responses to Plesk control panel login error

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